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How we service our clients
Organisational Re-Engineering.
Businesses change over time, either due to a changing market/industry, or internal evolution and as such, organisational goals and other driving factors too would respond to change. It is therefore imperative that organisational re-engineering is done to ensure your business remains competitive in a dynamic market/industry. Re-engineering an organisation also known as Business Process Re-engineering is the process of reviewing all the different levels of an organisation’s way of doing business and considering how to improve things. Successful organisational re-engineering projects are driven by the need to satisfy business problems or opportunities. Without strong business drivers that are supported by the organisation’s leadership, the project may likely fail.
Attention must therefore be on identifying business drivers such as:
- Financial benefits
- Improvement to service delivery & quality
- Reduction of risk
We would work with you through the different stages of our solution suite –
- Phase 1 – This is the pre-project phase where we agree the project’s TOR with you, identify key stakeholders, unveil the project name and kickstart the project.
- Phase 2 – Diagnostics. Here, we diagnose and assess your current organisational business structure, processes and strategic functional units and their present operational capacities.
- Phase 3 – Proposed solution – We design/develop/upgrade and deploy a most effective organisational structure and processes that would ensure your organisation’s competitive advantage.
- Phase 4 – Post Project solution – Consulting & Advisory services
Capacity Building
We know that the behaviour of individual employee at each level of an organization is the driver of all business performance. Since current performance is the result of current knowledge, systems, and culture; capability development is a critical part of our business. We identify performance gaps and develop appropriate learning solutions to fill the gaps.
Our offerings include:
- Strategic planning – We help you turn your enterprise strategy into a clear roadmap of initiatives, actions and investments required to execute the strategy and meet business goals. Thereby realizing your strategic ambitions in the midterm.
- Leadership & Management Development – An organization cannot grow or prosper beyond the capability of its leadership and the commitment and skill of its workforce. We help you to achieve sustainable results and an enviable culture through effective management which is directly related to organizational effectiveness, employee engagement and competitive advantage.
- Training – This is where we really shine – in developing training specific to your needs. We use an approach that respects the availability and learning styles of your employees, allowing them to pick and choose activities and modules that work for them while still delivering the learning they want and need. This can include, but is not limited to, self-assessment surveys with personal feedback, in-class lectures, and workshops, and engaging in business simulation games and role-playing.
Consultancy Services
We know that the behaviour of individual employee at each level of an organization is the driver of all business performance. Since current performance is the result of current knowledge, systems, and culture; capability development is a critical part of our business. We identify performance gaps and develop appropriate learning solutions to fill the gaps.
We are in business to partner with our clients to restructure, revitalize and grow their businesses. Our consultancy services include:
- Management systems implementation and Audit – quality, environment and occupational health and safety.
- Basic policies and process design for Small and Medium Entrepreneurs.
- Creating Operational Standards, effective structures, and systems to reposition your organization as Market Leaders to gain Competitive Advantage.
- Developing Corporate Social Responsibility Programs for Stakeholders.
- Recruitment and Talent Management Solutions.
- Developing a robust Performance Management Systems (PMS) to motivate your staff and drive business productivity.
- General Business Advisory.
