Our Processes

Take a look at our operation and process offerings


Analysis & Assessment

We spend a whole day at your place of business, identifying key people, interviewing managers, surveying employees, and talking with you about your training needs.

We want to understand your strategic goals, gauge your HR challenges, identify skill gaps, and find out what is holding your business back from being even more profitable.


This is where we really shine - in developing training specific to your needs. We use an approach that respects the availability and learning styles of your employees, allowing them to pick and choose activities and modules that work for them while still delivering the learning they want and need.

This can include, but is not limited to, self-assessment surveys with personal feedback, in-class lectures, and workshops, and engaging in business simulation games and role-playing.

Approval & Implementation

Once we have your training developed, we will give you an opportunity to test it before implementing with your staff.

When your feedback is incorporated, we will establish a schedule for rolling out the training and set benchmarks for completion. Then, let the training begin!


Every training package we design includes an evaluation component. Not only do we evaluate your employees' learning through testing and one-to-one assessment, but we also ask you and your staff to evaluate us:

Did the training meet your expectations?

Did it solve a specific problem or problems?

What could we do better next time?


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